내 노트북은 Seagate Momentus HDD와 함께 제공된 Asus G50Vt-X5입니다. 이 컴퓨터를 잠시 동안 소유 한 후 화면이 깨진 구형 Toshiba 노트북에서 두 번째 HDD를 추가했습니다. 두 하드 드라이브 모두 오랫동안 완벽하게 작동 해 왔지만 최근에 시스템 드라이브 (Seagate)에서 데이터 손상 문제가있었습니다.
잠시 후, 컴퓨터가 일주일에 한 번 정도 몇 분 동안 잠기기 시작했으며, 그 동안 시스템 드라이브는 청각 적으로 어려움을 겪었습니다. 헤드가 반복적으로 찾고 있지만 올바른 트랙을 고정하지 못하는 것 같습니다. 어젯밤 부팅 중에 다시 여러 번 수행했는데, BIOS 종료 POST에서 Windows 부팅 로더가 나타나기까지 30 초 이상이 걸렸습니다. Windows 7에 로그인 한 후 데스크톱을로드 한 후 드라이브가 다시 스 래싱을 시작했으며 약 1 분 후에 시스템 프로세스가 예기치 않게 종료되었음을 나타내는 STOP 오류가 발생했습니다. 시스템 드라이브가 여전히 스 래싱 중이므로 메모리 덤프에 실패했습니다. 다시 부팅하면 드라이브 감지시 BIOS가 중지되었습니다.
랩탑을 분리하고 배터리를 제거하고 2 분 동안 기다렸다가 다시 연결 한 후 정상적으로 부팅되었습니다 ( “Windows가 제대로 종료되지 않았습니다”메시지 제외).
CHKDSK를 실행하기 위해 시스템을 종료하고 복구 모드로 재부팅했습니다 (autochk.exe가 계속 손상되어 부팅시 더 이상 예약 할 수 없습니다). 약간의 불일치를 발견하고 수정했습니다.
그런 다음 Windows로 돌아와 Smartmontools를 사용하여 시스템 드라이브에 대한 다음 정보를 얻었습니다.
smartctl 5.39.1 2010-01-28 r3054 [i686-pc-mingw32-win7(64)] (sf-win32-5.39.1-1)
Copyright (C) 2002-10 by Bruce Allen, http://smartmontools.sourceforge.net
=== START OF INFORMATION SECTION ===
Model Family: Seagate Momentus 7200.3 series
Device Model: ST9320421AS
Serial Number: 5TJ0KWKP
Firmware Version: SD14
User Capacity: 320,072,933,376 bytes
Device is: In smartctl database [for details use: -P show]
ATA Version is: 8
ATA Standard is: ATA-8-ACS revision 4
Local Time is: Thu Sep 30 19:03:01 2010 MDT
SMART support is: Available - device has SMART capability.
Enabled status cached by OS, trying SMART RETURN STATUS cmd.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
See vendor-specific Attribute list for marginal Attributes.
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 0) seconds.
Offline data collection
capabilities: (0x73) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
No Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 1) minutes.
Extended self-test routine
recommended polling time: ( 93) minutes.
Conveyance self-test routine
recommended polling time: ( 2) minutes.
SCT capabilities: (0x103b) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 10
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x000f 114 099 006 Pre-fail Always - 59028298
3 Spin_Up_Time 0x0003 097 096 000 Pre-fail Always - 0
4 Start_Stop_Count 0x0032 099 099 020 Old_age Always - 1080
5 Reallocated_Sector_Ct 0x0033 100 100 036 Pre-fail Always - 0
7 Seek_Error_Rate 0x000f 083 060 030 Pre-fail Always - 205986876
9 Power_On_Hours 0x0032 093 093 000 Old_age Always - 6512
10 Spin_Retry_Count 0x0013 100 100 097 Pre-fail Always - 32
12 Power_Cycle_Count 0x0032 099 037 020 Old_age Always - 1056
184 End-to-End_Error 0x0032 100 100 099 Old_age Always - 0
187 Reported_Uncorrect 0x0032 100 100 000 Old_age Always - 0
188 Command_Timeout 0x0032 100 096 000 Old_age Always - 4295032928
189 High_Fly_Writes 0x003a 100 100 000 Old_age Always - 0
190 Airflow_Temperature_Cel 0x0022 063 044 045 Old_age Always In_the_past 37 (0 14 38 28)
191 G-Sense_Error_Rate 0x0032 100 100 000 Old_age Always - 0
192 Power-Off_Retract_Count 0x0032 100 100 000 Old_age Always - 10
193 Load_Cycle_Count 0x0032 039 039 000 Old_age Always - 123290
194 Temperature_Celsius 0x0022 037 056 000 Old_age Always - 37 (0 20 0 0)
195 Hardware_ECC_Recovered 0x001a 056 044 000 Old_age Always - 59028298
197 Current_Pending_Sector 0x0012 100 100 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0010 100 100 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x003e 200 200 000 Old_age Always - 0
254 Free_Fall_Sensor 0x0032 100 100 000 Old_age Always - 0
General Purpose Logging (GPL) feature set supported
General Purpose Log Directory Version 1
SMART Log Directory Version 1 [multi-sector log support]
GP/S Log at address 0x00 has 1 sectors [Log Directory]
GP/S Log at address 0x01 has 1 sectors [Summary SMART error log]
GP/S Log at address 0x02 has 5 sectors [Comprehensive SMART error log]
GP/S Log at address 0x03 has 5 sectors [Ext. Comprehensive SMART error log]
GP/S Log at address 0x06 has 1 sectors [SMART self-test log]
GP/S Log at address 0x07 has 1 sectors [Extended self-test log]
GP/S Log at address 0x09 has 1 sectors [Selective self-test log]
GP/S Log at address 0x10 has 1 sectors [NCQ Command Error]
GP/S Log at address 0x11 has 1 sectors [SATA Phy Event Counters]
GP/S Log at address 0x21 has 1 sectors [Write stream error log]
GP/S Log at address 0x22 has 1 sectors [Read stream error log]
GP/S Log at address 0x80 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x81 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x82 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x83 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x84 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x85 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x86 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x87 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x88 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x89 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8a has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8b has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8c has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8d has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8e has 16 sectors [Host vendor specific log]
GP/S Log at address 0x8f has 16 sectors [Host vendor specific log]
GP/S Log at address 0x90 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x91 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x92 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x93 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x94 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x95 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x96 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x97 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x98 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x99 has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9a has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9b has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9c has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9d has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9e has 16 sectors [Host vendor specific log]
GP/S Log at address 0x9f has 16 sectors [Host vendor specific log]
GP/S Log at address 0xa1 has 20 sectors [Device vendor specific log]
GP Log at address 0xa2 has 2248 sectors [Device vendor specific log]
GP/S Log at address 0xa8 has 20 sectors [Device vendor specific log]
GP/S Log at address 0xa9 has 1 sectors [Device vendor specific log]
GP Log at address 0xb0 has 2819 sectors [Device vendor specific log]
GP Log at address 0xbe has 65535 sectors [Device vendor specific log]
GP Log at address 0xbf has 65535 sectors [Device vendor specific log]
GP/S Log at address 0xe0 has 1 sectors [SCT Command/Status]
GP/S Log at address 0xe1 has 1 sectors [SCT Data Transfer]
SMART Extended Comprehensive Error Log Version: 1 (5 sectors)
No Errors Logged
SMART Extended Self-test Log Version: 1 (1 sectors)
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Extended offline Completed without error 00% 3868 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
Selective self-test flags (0x0):
After scanning selected spans, do NOT read-scan remainder of disk.
If Selective self-test is pending on power-up, resume after 0 minute delay.
SCT Status Version: 3
SCT Version (vendor specific): 522 (0x020a)
SCT Support Level: 1
Device State: Active (0)
Current Temperature: 37 Celsius
Power Cycle Min/Max Temperature: 28/38 Celsius
Lifetime Min/Max Temperature: 20/56 Celsius
Under/Over Temperature Limit Count: 0/21
SCT Temperature History Version: 2
Temperature Sampling Period: 1 minute
Temperature Logging Interval: 1 minute
Min/Max recommended Temperature: 0/ 0 Celsius
Min/Max Temperature Limit: 0/ 0 Celsius
Temperature History Size (Index): 128 (41)
Index Estimated Time Temperature Celsius
42 2010-09-30 16:56 38 *******************
... ..( 9 skipped). .. *******************
52 2010-09-30 17:06 38 *******************
53 2010-09-30 17:07 37 ******************
54 2010-09-30 17:08 37 ******************
55 2010-09-30 17:09 37 ******************
56 2010-09-30 17:10 ? -
57 2010-09-30 17:11 30 ***********
58 2010-09-30 17:12 30 ***********
59 2010-09-30 17:13 31 ************
60 2010-09-30 17:14 32 *************
61 2010-09-30 17:15 33 **************
62 2010-09-30 17:16 34 ***************
63 2010-09-30 17:17 35 ****************
64 2010-09-30 17:18 35 ****************
65 2010-09-30 17:19 36 *****************
66 2010-09-30 17:20 37 ******************
67 2010-09-30 17:21 37 ******************
68 2010-09-30 17:22 38 *******************
69 2010-09-30 17:23 38 *******************
70 2010-09-30 17:24 39 ********************
71 2010-09-30 17:25 39 ********************
72 2010-09-30 17:26 40 *********************
73 2010-09-30 17:27 40 *********************
74 2010-09-30 17:28 40 *********************
75 2010-09-30 17:29 41 **********************
76 2010-09-30 17:30 41 **********************
77 2010-09-30 17:31 42 ***********************
78 2010-09-30 17:32 42 ***********************
79 2010-09-30 17:33 43 ************************
80 2010-09-30 17:34 43 ************************
81 2010-09-30 17:35 44 *************************
... ..( 2 skipped). .. *************************
84 2010-09-30 17:38 44 *************************
85 2010-09-30 17:39 45 **************************
... ..( 18 skipped). .. **************************
104 2010-09-30 17:58 45 **************************
105 2010-09-30 17:59 46 ***************************
... ..( 8 skipped). .. ***************************
114 2010-09-30 18:08 46 ***************************
115 2010-09-30 18:09 47 ****************************
... ..( 4 skipped). .. ****************************
120 2010-09-30 18:14 47 ****************************
121 2010-09-30 18:15 46 ***************************
... ..( 6 skipped). .. ***************************
0 2010-09-30 18:22 46 ***************************
1 2010-09-30 18:23 47 ****************************
... ..( 5 skipped). .. ****************************
7 2010-09-30 18:29 47 ****************************
8 2010-09-30 18:30 ? -
9 2010-09-30 18:31 32 *************
10 2010-09-30 18:32 33 **************
11 2010-09-30 18:33 34 ***************
12 2010-09-30 18:34 ? -
13 2010-09-30 18:35 37 ******************
14 2010-09-30 18:36 ? -
15 2010-09-30 18:37 38 *******************
16 2010-09-30 18:38 38 *******************
17 2010-09-30 18:39 39 ********************
18 2010-09-30 18:40 39 ********************
19 2010-09-30 18:41 40 *********************
20 2010-09-30 18:42 ? -
21 2010-09-30 18:43 28 *********
22 2010-09-30 18:44 29 **********
23 2010-09-30 18:45 30 ***********
24 2010-09-30 18:46 31 ************
25 2010-09-30 18:47 32 *************
26 2010-09-30 18:48 32 *************
27 2010-09-30 18:49 32 *************
28 2010-09-30 18:50 33 **************
29 2010-09-30 18:51 34 ***************
30 2010-09-30 18:52 35 ****************
31 2010-09-30 18:53 36 *****************
32 2010-09-30 18:54 37 ******************
33 2010-09-30 18:55 38 *******************
... ..( 6 skipped). .. *******************
40 2010-09-30 19:02 38 *******************
41 2010-09-30 19:03 37 ******************
SATA Phy Event Counters (GP Log 0x11)
ID Size Value Description
0x000a 2 2 Device-to-host register FISes sent due to a COMRESET
0x0001 2 0 Command failed due to ICRC error
0x0003 2 0 R_ERR response for device-to-host data FIS
0x0004 2 0 R_ERR response for host-to-device data FIS
0x0006 2 0 R_ERR response for device-to-host non-data FIS
0x0007 2 0 R_ERR response for host-to-device non-data FIS
또한 Windows 용 Seagate SeaTools를 모드 S.M.A.R.T. Check와 Long Drive Self Test모드에서 모두 실행했습니다.
나는 단지 약 세 번 드라이브가 청각 적으로 쓰러지는 것을 보았습니다. 빨리 새 시스템 드라이브를 구입해야합니까?
답변
짧은 대답은 예입니다! 지금 그것을 할!
미안, 나 자신을 도울 수 없었다. 내가 읽은 내용에서 드라이브가 고장 나기 시작하고 되돌아 갈 수 없습니다. 모든 데이터를 백업하고 시스템 드라이브를 교체하십시오.
답변
일반적으로 COTS 하드웨어의 경우 하드 디스크 테스트, memtest 등과 같은 테스트는 제조업체의 테스트를 포함하여 구성 요소가 손상되지 않았 음을 100 % 보증 할 수 없습니다. 당신이 합리적으로 확신 할 수있는 유일한 것은 (버그를 세지 않고) 테스트에서 테스트 결과가 깨졌을 때 아마도 깨졌을 것입니다.
따라서 테스트가 녹색으로 반환되고 합리적인 다른 가능성을 제거한 경우에도 여전히 구성 요소가 고장 났다고 가정하고 알려진 (또는 가능성이있는) 좋은 것을 검사해야합니다.